Shipping policy

1. Order Processing

Orders are typically processed within 1–3 business days.

Processing times may be longer during holidays, high‑volume periods, or product restocks.

You will receive a confirmation email when your order is placed and another when it ships.

2. Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location, carrier options, and order weight.

Estimated delivery times:

Delivery times are estimates and may vary due to carrier delays, weather, or regional restrictions.

3. Tracking Your Order

Once your order ships, you will receive a tracking number via email.

Tracking updates are provided directly by the carrier.

4. Shipping Restrictions

For safety and regulatory reasons:

Certain colognes or alcohol‑based products may have shipping limitations or may not be eligible for air transport.
Hygiene products cannot be shipped if packaging is compromised.
Digital or financial products are delivered electronically and do not require physical shipping.

We do not ship to P.O. boxes for orders requiring signature confirmation.

5. International Shipping

International shipping may be available depending on product type and destination.

Customers are responsible for any customs fees, duties, or import taxes.

Delivery times vary by country and customs processing.

6. Lost, Stolen, or Delayed Packages

If tracking shows your order as delivered but you did not receive it, please contact the carrier directly.

We are not responsible for lost or stolen packages after delivery confirmation.

If your package is delayed, we recommend checking the tracking link or contacting the carrier for updates.

7. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 48 hours with photos of the issue.

We will replace or refund the affected items at no additional cost.

8. Contact Us

For questions about shipping or delivery, reach us at:

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